Zoom App controversy
Image source - https://bit.ly/3imjVW0

This article is written by Shobhna Aggarwal, currently pursuing B.Com LLB from Banasthali Vidyapith. This article constitutes all the arguments which were held for the privacy-related issues with the ZOOM App.


Let’s be honest—there aren’t numerous individuals who haven’t utilized Zoom in the course of recent months during the COVID-19 emergency. It’s nothing unexpected that Zoom’s seen such a huge surge in clients, however with this ascent, protection issues have gone to the forefront, and security analysts have revealed some really genuine weaknesses. During this time, Zoom has become somewhat like marmite: You either love it as it’s an incredible element rich help that is unmistakably attempting to improve under tremendous strain—or you detest it since you think its security flaws are deliberate and unfixable. “Zoom is malware,” some security industry specialists state. However, on the off chance that you dive further, Zoom’s thinking behind this is clearer. There are no more dial-ins to calls, so you can’t join by telephone, and you additionally lose highlights like cloud chronicles and spilling to YouTube.

Besides, recall that Zoom’s primary rivals don’t have start to finish encryption: Microsoft Teams, Blue Jeans, Google Meet, Cisco WebEx (in spite of the fact that WebEx has e2e for some undertaking clients as well). At that point, there’s a huge issue—Zoom shelling. This distress influences different administrations, for example, House parties, however, none have become an objective for this as much as Zoom. Zoom bombarding occurrences are additionally quite prominent; they don’t make Zoom look great and law authorization is regularly included, particularly with regards to youngster misuse.

Download Now

Overview of the case 

In this case, the Ministry of Home Affairs has declared that the ‘Zoom App’ isn’t sheltered to use regarding Cyber Crime. The announcement by the Ministry has been seen by everybody around. Considering the equivalent, the Supreme Court Advocates have composed a letter to Chief Justice S A Bobde worried about infringement of the Fundamental Right of Privacy by the residents utilizing the video-conferencing application ‘Zoom’.

The Petition prescribes to boycott the application whenever discovered dangerous for kids on testing. Zoom App whose utilization seriously expanded after the Government of India declared Nationwide Lockdown considering the Global Pandemic of COVID-19. This confined the physical development of individuals and along these lines to associate and conduct work, they downloaded the application.

The application popularly began becoming accustomed to convey work, go to meetings, take online classes, and different works feasible for sound/visual offices. It was after this episode, that the specialists discovered that this application has not made any provisions regarding the starting and the ending encryption as a matter of security which must be included earlier, and furthermore some noxious payoff messages were received by zoom application clients due to non-inclusion of those privacy and encryption messages.

They speculated potential information abuse for misuse and their recordings utilization for illicit and explicit purposes. Extraordinary concern has appeared for children utilizing the application.

The Letter Petition referred to the MHA in its warning given on 12.04.2020 acknowledged the realities of concern yet the Ministry didn’t start a boycott request on Zoom application.

The appeal focuses that engineers of the application have acknowledged weaknesses in it and expressed that impressive time is required to fix them. The Petitioners worried about the need to boycott the application as a warning of MHA can’t be trailed by each typical client of application putting client information at overwhelming danger bringing about mass infringement of protection.

The appeal alluded to the K. S. Puttaswamy v. Association of India controlling and stressed on the way that the crucial right to protection is a hallowed right ensured under Article 21 of the Constitution of India as chosen by the nine Judges constitution seat of the Supreme Court. Accordingly, the applicants argued for Suo moto cognizance of this significant issue and encouraged for requests to ensure the Fundamental Right of protection all things considered.

The letter request was drafted by Advocate Sanpreet Singh Ajmani and Advocate Aneesh Sharma.

What are the privacy laws in India?

India doesn’t have a devoted law on Data Protection and Privacy. India has additionally not received any global instruments on security or information assurance. Explicit arrangements on protection are found in the Information Technology Act 2000 (IT Act). The IT Act depends on the United Nations Model Law on Electronic Commerce received by the United Nations Commissions on Internal Trade law on 30 January 1997 vide goal A/RES/51/162. Plenty of laws in territories, for example, banking, telecoms, and the clinical field endorse commitments of classification. Banking guidelines manage when budgetary foundations can move information abroad and the kinds of information that can’t be moved abroad. Telecom guidelines, all around, forestall the exchange of client data abroad. The set of accepted rules of clinical specialists forestalls the revelation of patient data. The protection guidelines limit moves of cases related to information abroad.

The IT Act contains three arrangements for information security and protection. Segment 43A accommodates pay in the occasion one is careless in utilizing sensible security practices and systems (RSPP) in ensuring delicate individual information and data (SPDI) and these outcomes in an improper addition or unfair misfortune. It ought to be noticed that this law gives just remuneration, and just when an illegitimate addition or misfortune results from the inability to watch RSPP. It very well may be contended this is only a codification of the law of carelessness. This implies there is no negative outcome emerging simply from the inability to watch RSPP. Further, RSPP is characterized to mean such methodology expressed by law in power or as consented to by the gatherings, and without both, the principles encircled by the administration. There is no rule that endorses RSPP. This implies if parties – for instance, a business and a worker – concur on the RSPP to be embraced, the principles of the administration would not have any significant bearing.

In the appearance of recommending what establishes RSPP, the legislature has given to some degree fundamental and not very elegantly composed protection rules. As expressed over, these guidelines apply just if the concerned gatherings have not conceded to the RSPP that would apply. These guidelines contain fundamental standards of protection, for example, when SPDI can be gathered, prerequisites of notice and assent, when SPDI can be moved, among others.

Section 72A accommodates criminal discipline if, over the span of playing out an agreement, a specialist co-op unveils individual data without the assent of the individual concerned or in penetrating of a legal agreement and the individual does as such with the goal to cause, or knowing the person is probably going to cause, unjust misfortune or improper increase.

There is no particular information security expert in India. The IT Act accommodates an arbitrating official to be designated to mediate whether an individual has repudiated the IT Act or its guidelines where the case of injury or harms doesn’t surpass 50 million rupees. On the off chance that the case surpasses 50 million rupees, the settling authority would be the common court. The Secretary to the Ministry of Information Technology in each state government has been selected as the settling official. The mediating official has all forces of a common court. These incorporate calling the participation of people and looking at them on the promise, requiring the revelation or creation of archives and other electronic records, getting proof on oaths, and giving commissions for the assessment of witnesses or reports.

The police have the ability to explore offenses under the IT Act, for example, under section 72 and section 72A. Under particular resolutions identifying with banking, telecom, and in the clinical field, the pertinent sectoral controller has powers.

How does this app violate privacy laws?

You have most likely known about Zoom. Zoom Video Communications is the main supplier of video conferencing administrations that have as of late become hugely well-known all through the United States with the beginning of COVID-19. Housebound shoppers have rushed to Zoom and other web conferencing sellers, as a method for keeping up a feeling of closeness with companions, friends, family, and directing business while following social separation measures.

The California-based organization promotes straightforwardness in regards to the board of client information with a consoling security strategy that professes to distinguish and unveil to its clients the entirety of the data Zoom consequently gathers from its clients when they interface with Zoom items.

Notwithstanding, on March 26, 2020, writer Joseph Cox distributed a report recommending something else. The report archives unapproved divulgence of client individual data to Facebook. The unapproved data incorporates the clients’ versatile working framework (OS) type and form, the gadget time region, the gadget model, and the gadget’s novel publicizing identifier. The exceptional publicizing identifier permits organizations to focus on the client with commercials.

Zoom sends this unapproved data to Facebook when a client introduces, and each time a client opens, the application. This data is sent to Facebook by Zoom whether or not the client has a record with Facebook.

On March 27, 2020, Zoom conceded in an open blog section that the Zoom App was sending individual data to Facebook upon the establishment. They further conceded that no sufficient notification was given to clients to these unapproved divulgences.

Likewise, on March 27, 2020, Zoom discharged another rendition of the Zoom App which causes it to no longer send unapproved individual data of its clients to Facebook.

Be that as it may, Zoom seems to have not obstructed earlier forms of the Zoom app from working. Except if clients happen to refresh their Zoom application, they will keep on accidentally sending unapproved individual data to Facebook and maybe other outsiders.

Zoom has not offered to cure the unapproved exposures made to date. Zoom has not guaranteed that Facebook or other outsiders have erased individual data from Zoom without satisfactory notification or approval by Zoom’s clients. On the off chance that you have downloaded, introduced, and opened the Zoom application, you may have brought about unapproved utilization of your own data. The Arnold Law Firm is right now exploring this clear infringement of California’s shopper security laws.

My advice

My recommendation? Follow the rules and suggestions on making sure about Zoom. Keep the entirety of the product on your PC refreshed and fixed, not simply Zoom. Utilize solid passwords, utilize two-factor verification all over, to incorporate Zoom, Google, Facebook, Twitter, and so forth. Dislike you don’t have the opportunity to make sense of it since you are stuck at home!

If you comprehend how to ensure about the whole of your records, by then set up a Zoom with a nearby youth, your granddaughter, or your niece or nephew, and they will give you how.

In particular, accept each open door to interface with your companions, relatives, neighbors, collaborators, and others in your locale. Obviously, humankind is consistently more grounded when we cooperate, we simply need to re-imagine what “together” looks like while we are socially confined to secure the most helpless in our general public.


There are numerous other safe and presumed video conferencing applications to direct court procedures instead of utilizing zoom for such purposes. Applications, for example, Microsoft’s Teams, Google Hangouts, Cisco Webex, and numerous others can be utilized instead of zoom. While some different applications need an expense or membership for its use. Some increasingly believed choices to zoom ought to be utilized. Our hon’ble courts should consider and ought to be more genuine about digital security issues.


  • https://sitelicense.ucr.edu/files/zoom_for_instructors.pdf
  • https://www.pocket-lint.com/apps/news/151426-what-is-zoom-and-how-does-it-work-plus-tips-and-tricks
  • https://www.businessinsider.in/tech/news/zooms-biggest-challenge-isnt-just-fixing-its-security-blunders-its-doing-so-while-maintaining-what-makes-it-so-popular-in-the-first-place/articleshow/75098690.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst
  • https://www.bustle.com/p/is-zoom-safe-to-use-a-cybersecurity-expert-explains-how-to-keep-your-data-secure-22680550

LawSikho has created a telegram group for exchanging legal knowledge, referrals and various opportunities. You can click on this link and join:

Follow us on Instagram and subscribe to our YouTube channel for more amazing legal content.


Please enter your comment!
Please enter your name here